Please feel free to contact us. We are happy to help you and think along with you about the best solution for your memorabilia. You can reach us by e-mail or via the contact form on the website. We aim to respond as quickly as possible.
Our products and services
What kinds of sports memorabilia do you sell?
We offer a carefully curated collection of sports memorabilia, including signed jerseys, match balls, posters, photos, signed accessories, and unique collectibles from various sports and great athletes. Each item is selected for quality and authenticity.
Are your products guaranteed authentic?
Yes! Authenticity is paramount to us. Wherever possible, our products are delivered with a certificate of authenticity or verification documentation from recognized partners. We only work with reliable suppliers to ensure that you receive a genuine and valuable memorabilia item.
Do you also offer product care or framing services?
Yes, in addition to selling memorabilia, we offer a professional custom framing service. We use high-quality materials to protect your item from light, dust, and aging, ensuring it stays beautiful for years to come. Please contact us for options and pricing.
How can I be sure I'm choosing the right item?
On our product pages you will find clear photos, product descriptions and, where available, authenticity information. Do you have questions about a specific item, customisation requirements or collection bundles? We will be happy to help you personally via email or telephone.
What happens after I place an order?
Once your order is complete, you will receive an order confirmation by e-mail. We will carefully prepare your item and ship it with reliable carriers. You will also receive a track & trace link so you can follow the delivery. Orders with a framing service will be processed according to the agreed delivery time.
Do you also offer warranties on your products?
We guarantee that our products are free from manufacturing defects and match the description in the webshop. If, unexpectedly, you receive something that does not meet your expectations, please contact our customer service as soon as possible; we will be happy to help you find a suitable solution.
Framing & mounting
Which items can you professionally frame?
We can frame almost all kinds of sports memorabilia, such as signed shirts, photos, posters, boxing shorts, shoes, medals, and other collectibles. Fragile or special items are also handled with extra care.
What materials do you use for framing?
We work exclusively with high-quality, durable materials, including acid-free mat board, UV-resistant glass, and sturdy aluminum or wooden frames. This protects your item from discolouration, dust, and aging.
Can I have my framing completely custom-made?
Yes. All our framings are custom-made. You can choose from various frames, colors, backgrounds, and finishes. Together, we'll create a look that perfectly matches your item and interior.
Will my memorabilia remain undamaged during framing?
Absolutely. We use special techniques where the item is not glued or damaged. Everything is carefully assembled without permanent fixation, so that the value and condition are preserved.
How long does the framing process take?
The average delivery time for custom framing is between 3 and 5 working days, depending on the design and complexity. For special requests, the delivery time may vary slightly. You will always be informed of this in advance.
Can I have my framed item shipped?
Yes. Framed items are professionally packaged with extra protective layers and shock-absorbing material. This ensures your order is delivered to you safely and in perfect condition.
Ordering & delivery
How do I place an order on your website?
You can easily place an order by adding the desired product to your shopping cart and following the checkout process. During checkout, you can fill in your details, choose a payment method, and confirm your order. After completion, you will automatically receive a confirmation by email.
How quickly is my order processed?
Orders are usually processed within 1 to 3 business days. Custom products and framing may have a longer processing time. The expected delivery time is always stated on the product page.
What shipping methods do you use?
We ship our orders via reliable carriers such as PostNL, DHL, and international partners. This ensures safe, fast, and traceable delivery, both within the Netherlands and abroad.
Can I track my order?
Yes. As soon as your order has been shipped, you will receive a track & trace code by e-mail. This allows you to easily track the status of your package online.
What should I do if my order arrives damaged?
In that case, please contact us within 48 hours and include clear photos of the packaging and the product. We will investigate the situation and provide a suitable solution, such as a replacement or refund.
What happens if I'm not home for delivery?
If you are not at home, the carrier usually leaves a message or delivers the package to a pick-up point or a neighbor. You will receive information about this via the track & trace link.
Returns & Cancellations
Can I return my order?
Yes, you can return your order within 14 days of receipt, provided the product is unused, undamaged, and in its original condition. Custom-made products and personalized items are excluded from returns.
How do I request a return?
You can register a return by contacting our customer service via email. Please include your order number and the reason for the return so we can quickly assist you with further processing.
Can I cancel my order after I've placed it?
As long as your order has not yet been processed or shipped, you can cancel it free of charge. Please contact us as soon as possible. Once the order has been shipped, the regular return policy applies.
When will I get my money back after a return?
After receiving and checking the returned products, we will refund the purchase amount within 5 to 10 working days using the original payment method.
Who pays for the return shipping?
Return costs are generally at the customer's expense, unless the product was delivered incorrectly or damaged. In that case, we will, of course, reimburse the return costs.
What if my product is faulty or incorrectly delivered?
Please contact us within 48 hours of receipt with photos of the product and packaging. We will then provide a suitable solution as soon as possible, such as replacement or refund.
Payment & invoicing
Which payment methods do you accept?
We accept various secure payment methods, including iDEAL, Klarna, Bancontact, credit card (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. The available options will be displayed during checkout.
Is paying through your webshop secure?
Yes. All payments are processed via secure payment providers and are protected with SSL encryption. We do not store any payment details and comply with the applicable security standards for online payments.
Can I pay afterwards with Klarna?
Yes, in many European countries we offer the option to pay afterwards via Klarna. The availability and conditions are determined by Klarna and are visible during checkout.
Will I receive an invoice for my order?
Yes. After placing your order, you will automatically receive an order confirmation by email, which also serves as an invoice. If you require a customized invoice, for example with company details, please contact us.
What should I do if my payment fails?
If a payment fails, first check your payment details and balance. You can then try again with the same or a different payment method. If the problem persists, please contact our customer service.
Will VAT be charged on my order?
Yes, all prices in our webshop include VAT, unless otherwise stated. The VAT amount will be clearly specified on the invoice in accordance with current regulations.